PRIVACY POLICY

Last updated: March 2026


1. Who We Are

The Contrast Club is a wellness studio located in Carcavelos, Portugal. We are committed to protecting your personal data and handling it responsibly in accordance with the EU General Data Protection Regulation (GDPR) and Portuguese data protection law.

For any questions about this policy, contact us at: [info@thecontrastclub.com]

2. What Data We Collect

We may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Payment information

  • Health information relevant to your participation in classes (injuries, medical conditions)

  • Class attendance and booking history

  • Referral code usage

3. Why We Collect It

We collect your data in order to:

  • Manage your membership and bookings

  • Process payments

  • Communicate with you about classes, schedules, and studio updates

  • Ensure your safety during classes

  • Calculate instructor referral commissions

  • Comply with our legal obligations

4. Legal Basis for Processing

We process your data on the following legal bases:

  • Contract: To fulfil your membership agreement with us

  • Legitimate interest: To manage studio operations and communicate with members

  • Legal obligation: Where required by Portuguese or EU law

  • Consent: Where you have explicitly opted in, for example to receive marketing communications

5. How We Store Your Data

Your data is stored securely within Bsport, our studio management platform. We do not store payment card details directly — payments are processed securely through our payment provider. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

6. How Long We Keep It

We retain your personal data for as long as your membership is active and for a reasonable period afterwards in line with our legal obligations. Health information collected for class safety purposes is retained only as long as necessary.

7. Who We Share It With

We do not sell your personal data. We may share it with:

  • Bsport (our booking and membership platform)

  • Our payment processing provider

  • Legal or regulatory authorities if required by law

8. Your Rights

Under GDPR you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time where consent is the basis for processing

  • Lodge a complaint with the Portuguese data protection authority (CNPD) at cnpd.pt

To exercise any of these rights, contact us at [info@thecontrastclub.com]

9. Marketing Communications

We will only send you marketing emails if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

10. Cookies

Our website uses cookies to improve your browsing experience. You will be asked for your consent when you first visit our website. You can manage your cookie preferences at any time through your browser settings.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with an updated date. We recommend checking back periodically.